Cancellation and Refund

Last Updated: May 29, 2025

Cancellation and Refund Policy

At NISHA CORPORATION, we believe in helping our customers as much as possible, and therefore maintain a liberal cancellation and refund policy. Please read the following carefully:

1. Order Cancellations

   • Cancellations will be considered only if the request is made within 2 days of placing the order.

   • However, cancellation requests may not be entertained if the order has already been communicated to the vendors/merchants and they have initiated the shipping process.

2. Non-Cancellable Items

   • NISHA CORPORATION does not accept cancellation requests for perishable items such as flowers, food items, etc.

   • However, a refund or replacement may be issued if the customer can establish that the delivered product was of poor quality.

3. Damaged or Defective Items

   • If you receive a damaged or defective item, please report it to our Customer Service Team within 2 days of receiving the product.

   • The request will be processed after the merchant has verified and confirmed the issue at their end.

4. Product Not as Expected

   • If you believe the product received is not as shown on the site or does not meet your expectations, you must notify our Customer Service Team within 2 days of receipt.

   • After reviewing your complaint, our team will take an appropriate decision.

5. Manufacturer Warranty Claims

   • For products that come with a manufacturer’s warranty, any issues should be directed to the respective manufacturer as per their warranty terms.

6. Refunds

   • In the event a refund is approved by NISHA CORPORATION, it will be processed within 2 business days from the approval date.